Air Jordan 5 Retro Off White Sail
Guarantee safe & secure checkout
Air Jordan 5 Retro Off White Sail
Air Jordan 5 Retro Off White Sail
Summary:
- The idea of leaving room to accommodate socks is completely unfounded when it comes to winter shoes. Don't be tempted to take the size up as too much movement of the shoe can cause sores. ShoesEpic have great durability of all shoes.
Shipping Policy
Delivery Times
-
UK Standard Delivery: 1-4 business days (may extend to 4 days during peak periods like Christmas)
-
Dispatch Time: 1 business days after order confirmation
-
Same-Day Dispatch: Orders placed before 5:00 PM Mon-Fri (when possible)
-
Weekend Orders: Processed next business day
Order Tracking
-
Tracking provided via Royal Mail (email/SMS updates)
-
Tracking number emailed upon dispatch
Order Modifications
-
Cancellations: Must request within 24 hours of purchase (Cancel here)
-
Address Changes: Must request within 24 hours (Update here)
-
Note: No changes allowed after 24 hours
Payment Methods
Accepted:
-
Visa, Mastercard, American Express, Discover, Diners Club
-
Apple Pay
Delivery Partners
Primary: Royal Mail
Secondary: UPS
Important Notes
-
Delivery instructions (e.g., "leave with neighbor") are not guaranteed
-
International shipping times vary
Contact Us
📧 support@shoesepic.com
📞 +44 7915 605797
📍 182 High Street North, London, E6 2JA, UK
Return & Refund Policy
1. General Policy
-
30-Day Guarantee: Full refunds/exchanges within 30 days of delivery
-
Conditions: Items must be:
✅ Unworn
✅ In original packaging with tags attached
✅ Free of odors, stains, or damage
2. Return Process
Step-by-Step:
-
Initiate Return: Complete the Online Returns Form
-
Prepare Item: Pack securely with original paperwork
-
Ship Back:
-
UK Customers: Use provided return label
-
International: Buyer pays return shipping (unless faulty)
-
-
Refund: Processed within 48 hours of receipt
3. Exchanges
-
Only for items of equal value
-
For price differences: Return + place a new order
4. Non-Returnable Items
-
Used/altered items
-
Missing tags/packaging
-
Size-related returns (check Size Guide before ordering)
5. Faulty Items
-
Include proof of postage for shipping reimbursement
-
Store purchases: Return to original location
6. Refund Timeline
-
Processing: 48 hours after receiving return
-
Bank Posting: 3-5 business days
Contact Us
📧 support@shoesepic.com
📞 +44 7915 605797
📍 182 High Street North, London, E6 2JA, UK
Why ShoesEpic?
