Shipping Policy
Delivery Times
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UK Standard Delivery: 1-4 business days (may extend to 4 days during peak periods like Christmas)
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Dispatch Time: 1 business days after order confirmation
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Same-Day Dispatch: Orders placed before 5:00 PM Mon-Fri (when possible)
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Weekend Orders: Processed next business day
Order Tracking
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Tracking provided via Royal Mail (email/SMS updates)
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Tracking number emailed upon dispatch
Order Modifications
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Cancellations: Must request within 24 hours of purchase (Cancel here)
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Address Changes: Must request within 24 hours (Update here)
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Note: No changes allowed after 24 hours
Payment Methods
Accepted:
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Visa, Mastercard, American Express, Discover, Diners Club
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Apple Pay
Delivery Partners
Primary: Royal Mail
Secondary: UPS
Important Notes
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Delivery instructions (e.g., "leave with neighbor") are not guaranteed
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International shipping times vary
Contact Us
📧 support@shoesepic.com
📞 +44 7915 605797
📍 182 High Street North, London, E6 2JA, UK
